Support

Inofile stands behind all of its products completely.

To provide the best support possible, Inofile looks at each inquiry as a chance to improve our service on a personal level with every customer. We aim to provide more than just products—we strive to partner with customers to solve the problems that keep the business from being its best.

Therefore, we promise the following:

• To create meaningful responses and conversations based on the Golden Rule: treating you the same way we would like to be treated.
• To try our best to understand who you are and how we can help address the needs you have.
• To seek out more information without making assumptions so that you get accurate, insightful responses to your questions.
• To always provide real help—never just a link to an FAQ or support page. 
• To respond quickly and effectively.
• To connect you with the experts, whether internal or within our community of interoperable partners.

Our success depends on how well we meet these objectives. Please let us know how we're doing.

Email us at support@inofile.com.